BUSINESS PROCESS AUTOMATION

Business Process Automation (BPA) is a defined way of eliminating manual, time-consuming, and cumbersome tasks by replacing them with automated software-driven processes.

Automation reduces errors, labor costs, and redundancy in workflows while increasing productivity and employee and customer satisfaction.

We at Texas Software, build these automated processes for clients by using state of the art automation tools and custom software engineering. We can integrate systems and enable a very high level of automation to streamline your business.

Business Process Automation

Forrester’s recent study shows that the covid-19 crisis will accelerate enterprise automation plans. Business and technology leaders will continue to invest in emerging intelligent automation technologies to increase the resiliency and adaptiveness of the business.

Business Process Automation (BPA) is a defined way of eliminating manual, time consuming and cumbersome tasks and replace them with automated processes. Automation reduces errors, labor cost and redundancy in workflows while increasing productivity and employee and customer satisfaction.

We at Texas Software, build these automated processes for clients using state of the art business process automation tools and customer software. We can integrate systems together and enable very high level of automation to streamline your business.

Business Process Automation (BPA) is merely a defined way of eliminating manual, cumbersome tasks within an organization and replace them with automated processes that work faster while increasing reusability and reducing redundancy in workflow and overall business operational costs.

We plan and design the BPA initiatives to provide your business with a competitive advantage, whether it’s finding ways to provide your customers services more efficiently, reducing errors, or fixing billing issues, among dozens of other reasons.

Feeling like productivity is not up to par? The most inventive step you can take is to look into business process management and automation solutions. Every business needs standardization of its workflow as well as aiming for optimal performance for its people, processes, and technology. Overall business workflow can only be improved when processes are determined, created, monitored, and managed as a whole. These newly automated processes will reduce human error and enable your team to work more efficiently.

Rather than hiring and training full-time employees to increase productivity, consider Texas Software consultants for a free evaluation of your current business process. The free evaluation will pinpoint process pain points and recognize repetitive, routine work that can be automated. We can help you optimize your business performance by the process automation.

Domain Expertise

Marketing Automation

Intelligent marketing systems enable information collection and future development of more accurate, personalized and conversational marketing. Texas Software designs and implements marketing automation processes with existing tools like Mautic, HubSpot and Microsoft Dynamics 365 Marketing to increase lead generation, strengthen your marketing capabilities, and expand your sales opportunities as well as lower cost and increase marketing team efficiency and conversion rates.

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Sales Automation

Sales automation is the automation of manual, labor intensive sales tasks using software, artificial intelligence (AI), and other digital tools. Data collection becomes more efficient, error free and the automation speeds up the sales process making your sales team more productive and increases performance and results. Texas Software designs and implements sales automation processes using tools like Sales Force, HubSpot and Microsoft Dynamics 365 Sales. Start your automation journey with Texas Software.

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Workflow Automation

Companies and leaders will need to retool the way they bring technology, culture, and organizational design to support the long-term management of an automation-fueled, adaptive workforce. Texas Software is in the heart of automating business processes to enable growth and profitability in these uncertain times. Appian, UIPath, Microsoft Power Automate and Amazon Automation tools are just few examples we use to increase the level of workflow automation to businesses.

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Support Procedures

Technological advancement will be a key driver of the uptake of automation. AI and RPA have already introduced the world to digital workforces that can take on routine back- and front-office functions. Support processes are a great low hanging fruit that all businesses should implement. Chatbots and intelligent automated communication systems increase accuracy and speed up case resolving time while increasing customer satisfaction and create positive brand value.

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Customer Care Automation

Automated customer service is a method of consumer support that is provided by an automated system such as chatbots or other artificial intelligence tools. Automated customer support is available 24/7 drastically reduces the need for human interaction and therefore lowering costs. Automated customer care functions can increase customer satisfaction and linking back to marketing and sales functions, increase opportunity and sales generation as well as increase customer loyalty. Tools like Zendesk is a great example of automation tools we implement here at Texas Software.

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Business Communications

Reputation is among an organization’s most valuable assets. Reputation risks are interconnected threats related to a variety of factors, including ethics and integrity, security risks, product and service risks, culture risk, and extended enterprise risk. Reputation risk is created when performance doesn’t match what customers expect based on the organization’s communicated strategy, track record, and employee and leadership behavior. Automation and AI can help mitigate these risks and control the accuracy and timeliness of business communication.

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