The Rising Need for Software Flexibility to Support Business Process Change

Business Process Change - Texas Software

Change is inevitable for growth. Ease to change and adaptability to future technology are some remarkable features of software. Is this what every business is looking for while automating their business operations through software application? Unquestionably yes, companies do look for a feature like flexibility and scalability while Software Development. The need is, to implement new changes, adopt to new technologies and tools in the software at any given time during or after Software Development. The aim is to meet changing business requirements thus the companies can respond to the changes easily. Therefore, to build software for business requirements a powerful team having an experience in Software Services is required to build such flexible software.

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Software Flexibility – Adjusting to Changes

Over the journey of digitalization, there was a constant rise in flexible Software Development practices around the world. The reason is an increased diversity in products, processes, and geographical location of development teams. Such variations encouraged Software Service providers to look for more flexible models to develop their software.

In simple words, Software flexibility can be explained as any system or software that is already getting old and you want to improve it so you can support business process change. There is a need to make changes in the software as per business conveniences. In short, software flexibility is nothing but adapting to new technology in response to different users and system requirements.

Characteristics of Flexible Software

While now we know the importance of software flexibility, next question is how we qualify software flexibility. Listing a few but important characteristics of a flexible software below.

  • Modify according to the business process, in turn, supports the same
  • Easy to adapt to user requirements & technology, thus helping the company to serve in the future.
  • It should inculcate or accommodate new ideas as per Business Process Automation and simplify the same
  • Runs anywhere anytime –  it is accessible through varied platforms or devices. It works on all smartphones, tablets, PCs & any new device discovered in the future.
  • Integration – Flexible software integrates well with other applications or software from other companies. It can also work with existing systems or software ultimately improving the capabilities and new features of that software.
  • It works with new systems or devices which fit best with your business
  • It avoids restricting the business process from old software, thus creating new opportunities

Software Flexibility for Business Process Change

Let us first understand what is a Business Process?

A business process is a series of business tasks that when performed by people or systems in a structured course, produces an outcome that contributes to business goals. Processes are everywhere in a business. From onboarding new employees to exit interviews, vendor invoicing, sales, etc.

Unlike a business process change is an alteration of a company’s existing business process. These changes are done to scale up the performance and productivity of a company. Business process change means improving performance, reducing costs, and increasing profitability. If planned and implemented effectively, software that is built to automate business processes can be easily extensible to support change.

Software Service providers look inside the company’s requirement and understand how the business process works and moulds the software accordingly. This deeper understanding of business process and robust design of software to easily adopt to change is the key to the software flexibility. This can lead to savings in costs, increases in revenues, and improvements in company efficiency.

One should think wisely that whether to change business to match the software or modify the software to match your Business Process Automation. Accordingly, one should decide to go for such Software Development which scales up your business with great level of flexibility and you remain competitive ever.


Likewise, Delivery operational changes for online shopping or food business. The software application should handle such integration and adopt such business process changes easily.

Business process change can be stressful for employees. With an effective change management, changes can be indulged within an organization. However, this change process becomes easier, if software that is supporting business processes and operations is flexible enough.

Business Process Automation is a technique that uses computer software to streamline business steps within an organization. Hence that software should be flexible enough to handle the changes in business process.

Further, flexible software enables your company to shorten the change management period and helps in reducing the change management cost. It creates new opportunities by setting your business free from the software restrictions of the past.

What Determines Software Flexibility

No doubt that flexibility in software is a trump card to cater the needs of ease of doing business. Nothing is permanent in this world, similarly in technology where the newest thing quickly becomes a past. That is why there is reason to go for software that can adapt to changes. Software used must perform now when it’s needed, not tomorrow, or any time in the future. It’s now when it needs to show its worth. Its real value should, however, shines when the same software is able to serve a company through any future changes.

Business process automation software is expected to simplify the performance of specific functions. However, the architecture it’s built upon must not be so inflexible to prevent alterations and/or additions of entirely new process workflows whenever necessary. Whenever new software is launched, it is designed to enable the achievement of end goals. But what happens when it cannot be adapted to additional needs as they arise? The company is effectively prevented from finding applicable solutions to a presented challenge.

An unpractised business strategy doesn’t sound good when companies already have existing systems, and throwing these out and indulging a new one, particularly considering the time and effort it would take to input critical data into the new application. API, which facilitates integration between software systems to ensure a seamless flow, then becomes necessary to integrate new features into an existing solution.

Business process changes can only be on the winning side when software can be accessed through varied platforms. People are now handling and using different and multiple devices. To be able to use them all without software compatibility issues is gratifying.


To sum up, looking toward business needs, software flexibility is important to support business process change. Choose something which can change easily instead of disappearing.

There is a difference between customization and flexibility of software. Customization may help in making software flexible, but then that flexibility is within some border. So having software that is designed to be flexible to support technology change, device change and business requirement change is typically what business should go for.

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