We are globally in the 4th Industrial Revolution. It impacts the way we work, collaborates, and understand each other. You can consider Business process visualization as one of the best tools to help implement change in an organization of any size. It, clearly and concisely, draws out the current state of operations and showcases what they will be after the change. And we all know what a hassle change can be.
Also read: Managing your website as a business process
So, why is business process visualization important?
Aligns operation with new Business Strategy
Whenever change happens in an organization, confusion tends to take over the workers. Particularly due to adaptability issues. Even if you provide a step-by-step manual, employees tend to interpret information differently. Hence, creating a gap between what you require and what your staff does.
With the help of business process modeling, managers and executives become better aware of the overall new strategy of the organization. Having a visual representation of change enables process agility as people can understand and communicate the difference with more ease and proficiency. This helps employees take advantage of new business opportunities and challenges head-on.
By visualizing the operational tasks, team members are less likely to make mistakes. Hence, keeping the business on track. Moreover, if you show the employee’s previous processes and the new methods together, they can analyze the business processes and recognize the bottlenecks. This self-recognition of inefficiencies leads to fewer errors in the future.
Improve Process Communication
People use interchangeable terms for the same item, therefore, change often comes with miscommunication. This can be avoided by having clear illustrations for each item and a set of defined terminologies, easily achieved through a business process visualization tool.
The standardized approach to change enables clear communication between team members by offering a common unified language and methodology. Whether it’s between members of the same department or from varying fields of the organization, visualizations can certainly ease communication. Moreover, it facilitates knowledge transfer from senior managers to new hires at a quicker pace as everyone communicates in the company language.
Further, you can generate new ideas quickly and implement them as employees can readily turn their experiences into documents. With the help of clear documentation for each employee’s new understandings, it safeguards the knowledge of the company within the organization even if there is employee turnover.
Increase Control & Consistency
Often change can be daunting and lead to a loss of common ground within the team. By having a clear set of rules and step-by-step guidelines to maneuver the team on the right track each time, a company can maintain decorum and consistency in results.
This is achieved with business process visualization as all communication is formalized. Rather than having informal language between employees, they communicate in a unified language (as mentioned above). If you document each step via process visualization, there is no room for guesswork. People operate in a defined manner and have consistent behavior for existing tasks. Any new learning has to be documented and encouraged to allow for better performance. This ensures that everyone is following the company-set guidelines and legal regulations. In the end, it allows for better management of expectations and deliverables of employees.
Improve Operational Efficiency
Managing change systematically leads to operational efficiency for the whole organization. However, there are still certain measures that a company can take to promote optimal efficiency.
The team should utilize process simulation, a model-based representation of how the technical processes will occur. It allows the teams to test hypothetical improvements and further efficiencies without the added costs of actual implementation, creating a risk-free experiment that encourages the exchange of process improvement ideas. Process simulation helps reduce process cycle time and find room for improvements of existing resources. As a whole, it creates a mindset of critically analyzing existing business processes for incremental developments and resource utilization.
Gain Competitive Advantage
What is the purpose of change if not to perform better and achieve more than the competition? With the help of the business process visualization tools, companies can be a step ahead of their competition as they have a tight grip on the knowledge of their competencies through proper documentation and simulations.
By implementing a common language within the organization and improving the performance of departments, companies can optimize their overall performance to achieve more and gain an edge on the competition. Studies show that companies continuously looking for improvements and newer ideas are wildly more successful than those that compliantly wait for change to come automatically. Hence, process simulation is essential for every organization to stand out.
Overall, business process visualization can play a major role in the performance of your organization. From understanding processes and determining patterns to identifying bottlenecks, data visualization can certainly make everything easier. Therefore, investing in a process visualization tool can be a great investment.